My wallet doesn’t receive or send my coins. What’s wrong?
Go to Settings > Debug > Information > Network Monitor Check the "Peers" tab and see if you have any peers. If you have no peers, you're not connected to…
I can’t unlock my wallet. Can you help me?
There is no way for anyone to help if you can't unlock (decrypt) your wallet for any reason. If you don't remember your passphrase, we can't recover it for you.…
How do I import a paper wallet to my desktop wallet?
Open your desktop wallet console (Settings > Debug > Console) and type the command: importprivkey [private key] (without the brackets). Wait for the wallet to import the key and scan…
What does the error “Cannot obtain a lock on data directory […]” mean?
As the full message explains, your wallet is already running. Look in your taskbar tray or the task manager (CTRL+SHIFT+ESC) on Windows, or use top on Linux (the command to…
Why can’t I unzip the bootstrap (MacOS X ONLY)?
If you get an "Error 1" while trying to unpack the bootstrap-latest.zip file using the default app, download the script below and then execute it. Here's what's in it: ruby…
How do I forward a port?
If you have very few or no connections, you can try to Port Forward: https://youtu.be/OrO6s_X4s-M
Do I need the wallet open to stake?
Yes. If you encrypted your wallet as we recommend, you must also unlock it. See "How do I turn on staking?" for details.
I used the bootstrap but the wallet still says “out of sync”. What’s wrong?
A bootstrap is a snapshot of the blockchain at a given moment and goes out of date with the next block. It's still a much faster way to replace most…
What does “Not yet redeemed” mean on the block explorer?
It simply means that the coins haven't been spent yet.
What does “Error loading block database” mean?
It means your copy of the blockchain is corrupt and needs replacing. Go into your XP data directory: Windows: %APPDATA%\eXperiencePoints\Linux: ~/.eXperiencePoints/Mac OSX: $HOME/Library/Application Support/eXperiencePoints/ Delete the following folders: blockschainstatedatabasesporkszerocoin Download…